Access to VIA through the Amadeus GDS Portal

Please follow the steps below:

1.Click the VIA PH button below to access the Amadeus GDS portal.

2.Select User and enter the following credentials:

3.Contact the Cebu Office to request your one-time password. OTP is only valid for 60 seconds.

  • Operational Hours: Monday to Saturday

  • Time: 10:00 AM to 7:00 PM (Manila Standard Time)

4.Once logged in successfully, you may now do the following:

  • Flight schedules and fares

  • ToGo ferry schedules

  • Check and booked holiday packages

  • Search for Hotels

  • Check all upcoming and pass bookings.

For any concerns or assistance:

Message Jetliner Express Cebu Office at 0917-113-2609

Or reach our UAE Head Office via WhatsApp at +971 50 599 2041

How to Book a Flight (Standard Operating Procedure)

1. Gather Customer Information

Collect the following details from the customer:

  • Trip type: One-way or Round-trip

  • City of Origin

  • City of Destination

  • Departure Date

  • Return Date (for round-trip only)

  • Number of Passengers
    (Specify passenger type: Adult, Child, Infant, PWD, Military, Senior or Student)

  • Preferred Travel Time ( Optional )

  • Preferred Budget (Optional)

  • Preferred Airline (Optional)

  • Preferred Seat Class (Economy, Business Class, or First Class) (Optional)

2. Search for Flights

  • Click the Flight tab.

  • Input all gathered information in the required fields.

  • Click the Search Flight button.

3. Review Available Flights

  • Available flights will be arranged based on pricing.

  • Wait until the loading bar reaches 100% completion.

4. Present Flight Options

  • Provide at least three (3) flight options to the customer.

  • Do not forget to mention the disclaimer:
    Prices may vary depending on seat availability and weather conditions. Terms and conditions apply.

5. Verify Identification

  • Before proceeding, request a valid ID or Passport from the customer ( NO ID NO BOOKING POLICY)

6. Input Passenger Details

  • Select the chosen flight.

  • Enter passenger details accurately.

Reminder:
Incorrect spelling, wrong date of birth, or incorrect salutation may result in additional charges, penalties, or ticket invalidation.

7. Add Optional Services

  • If requested, add:

    • Additional check-in baggage

    • Onboard meals

  • Click Select More to include these options.

8. Enter Contact Details

  • Use the generic email address:
    jetliner.express@gmail.com

  • Input the passenger’s phone number to ensure they receive the SMS ticket notification.

9. Review Terms and Conditions

  • Check and agree to the Terms and Conditions to proceed with payment.

10. Final Review and Payment

  • Review the Final Summary carefully.

  • Once confirmed, click Make Payment.

11. Payment Method

  • Select Credit Card as the payment option.

  • Only Philippine-issued credit cards are allowed.

  • Add the credit card charge to the quoted price.

12. OTP Verification

  • Enter the One-Time Password (OTP) provided by the bank.

13. Ticket Issuance

  • After successful payment, wait 5–10 minutes for the ticket to be issued.

  • Check if the PNR code is already reflected.

  • If not yet visible, do not close the screen—wait a few more minutes.

14. Ticket Release

  • Once issued:

    • Select Print Ticket (without price)
      or

    • Email Ticket (without price)

15. Issue Acknowledgement Receipt

  • Provide the customer with an Acknowledgement Receipt confirming successful booking.