Nomod Payment Gateway

Nomod Payment Gateway

Step-by-Step Instructions for Jetliner Express Agents

Step 1: Accessing the Nomod Mobile Application

1. Open the Nomod mobile application using the designated Samsung Flip phone.

2. Select “Sign in with Email.”

3. Enter the registered Jetliner Express email address: Jetliner.express@gmail.com

4. A verification code will be sent to the registered email address.

5. Check the email for the verification code and return to the Nomod application.

6. Enter the verification code to access the application.

Important: Keep the registered email account accessible while logging in, as the verification code is required to access the Nomod application.

Step 2: Creating a Payment Link

For customers who will pay using Tabby, Tamara, or Credit Card, agents can create a payment link through Nomod and send it directly to the customer.

1. From the Nomod menu, select “Links.”

2. Enter the following details:

   • Currency: AED

   • Amount: Enter the exact amount of the Jetliner Express service purchased.

   • Link Name: Enter a clear description of the service or booking.

3. Make sure Tabby and Tamara are enabled when applicable.

4. Select the discount if a valid discount applies to the customer.

5. Make sure the following options are turned OFF unless specifically required:

   • Shipping Address

   • Allow Customers to Add a Tip

6. Under the Expiry field, select the appropriate option based on the customer's request:

   • None

   • Custom Date

   • Number of Payments

7. Review all payment-link settings carefully.

8. Click “Create” to generate the payment link.

Agent Reminder: Always verify the payment amount and service details before creating the payment link. Make sure any applicable discount has been correctly reflected.

Step 3: Sharing the Payment Link

Before sending the payment link to the customer:

1. Review the payment link details carefully.

2. Confirm that the amount, service description, currency, and payment options are correct.

3. Click “Share.”

4. Select the appropriate communication channel based on the customer's primary contact method, such as WhatsApp, email, or another available channel.

5. Send the payment link to the customer.

Important: Do not send the payment link until all details have been reviewed and confirmed.

Step 4: Verifying the Customer's Payment

To confirm whether the customer has successfully completed the payment:

1. Open the Nomod application.

2. Select “Sales” from the bottom menu.

3. Locate the customer's transaction.

4. Verify the payment status and confirm that the transaction has been successfully processed.

5. Only proceed with the booking or service fulfillment after the payment has been properly verified according to Jetliner Express procedures.

Important: Do not rely solely on a customer's screenshot or payment claim. Always verify the transaction directly through the Nomod application.

Step 5: Generating an Invoice

If the customer requests an invoice, an invoice can be generated through Nomod.

1. Open the invoice function in the Nomod application.

2. Enter all required customer and transaction details.

3. Enter the details of the Jetliner Express service purchased, including the applicable service description and amount.

4. Review the invoice information for accuracy.

5. Generate the invoice.

6. Send the invoice to the customer through the appropriate communication channel.

Agent Reminder

Before completing any Nomod transaction, always double-check the customer's name, service purchased, amount, currency, discount, and payment status. Accurate payment recording is essential to avoid booking and accounting discrepancies.